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About shipping and returns

Shipping policy

Order processing

It usually takes 1-3 business days to process an order. Order processing excludes weekends and public holidays. We will process according to the order of the order.

About delivery time

Delivery usually takes 1-5 business days. This depends on the weight of the package, the delivery address, and the presence or absence of holidays. At our shop, we are working to deliver products safely and quickly to our customers.

If you order more than 7,000 yen (tax included), we will deliver the item free of charge. If it is less than 7,000 yen (tax included), the shipping fee will be 600 yen.

Delivery tracking

We will send you a notification email when the product has been shipped. We usually ship the item within 1-3 business days of ordering. You can track the delivery status from the inquiry slip number included in the notification email.

Notation based on the Specified Commercial Transactions Law


Qing Art Co., Ltd.


Kiyoshi Kanto


8-16 Aizumi-cho, Shinjuku-ku, Tokyo 160-0005

TEL 03-6432-9535 (also available from mobile phones and PHS)
FAX 03-6432-9536

Necessary price other than the product

Free shipping if your order is over 7,000 yen (tax included). 600 yen if less than 7,000 yen (tax included).

330 yen regardless of the order amount

How to order

Internet (PC / smartphone)

Payment Method
Credit Card (VISA Master JCB American Express Diners Club)
* Payments can be made in one lump sum or in installments (2. 3. 5. 6. 10. 12 times). VISAMasterJCB American ExpressDiners Club
Cash on delivery (cash only)

Due date for payment
【credit card】
Specified date of the credit card company to be used [Cash on delivery]
Payment at the time of goods receipt

Delivery time
[If the product is in stock]
Shipped within 2 business days after receiving your order [If out of stock]
We will inform you of this and ship within 2 business days after arrival.

Returns and Exchanges If you wish to return or exchange the item, please contact Customer Service (03-6432-9535) within 7 days (unopened only) after the item arrives.

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