Terms of use
Customer service
KIYOSHI ART Inc.
Kiyoshi Building, 8-16 Aizumi-cho, Shinjuku-ku, Tokyo 160-0005
Customer-only email window: stinfo@kiyoshi-art.com
For inquiries about products and services, please contact customer service.
<Customer Service> TEL: 03-6432-9535
Reception hours: From 11:00 to 18:00 (excluding Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation)
* The reception hours may change in a hurry. Also, depending on the time of day, it may be difficult to connect, but please forgive us.
For inquiries, we also have an inquiry form (email), so please use it as well.
Privacy policy
We, Kiyo Art Co., Ltd. (hereinafter referred to as Kiyo Art), set strict voluntary standards for products and services and carry out quality control so that customers can use what is really good for their skin and body with peace of mind. We have been thorough. Similarly, recognizing the importance of personal information (name, address, telephone number, face photo data, etc.) entrusted to us, and strictly protecting and managing it is the basis of Sei Art's corporate activities. , I think it is a social responsibility. In order to earn the trust of everyone and use it with peace of mind, Sei Art has established the "Personal Information Protection Policy" as follows, and declares that it will be implemented and maintained.
Qing Art will comply with laws and regulations regarding the handling of personal information, guidelines set by the government, and other norms regarding the handling of personal information handled in all businesses and personal information of employees. Furthermore, we will protect personal information by formulating a personal information protection management system that complies with the Japanese Industrial Standards "Personal Information Protection Management System-Requirements" (JIS Q15001).
1. Sei Art will specify the purpose of use when acquiring personal information, and will not handle personal information beyond the scope necessary to achieve the specified purpose (use for other purposes). In addition, we will take appropriate management measures to prevent unintended use.
2. Sei Art will not disclose or provide the personal information entrusted to us to a third party without the consent of the individual. (However, this excludes cases where the information is disclosed to the business consignee to the extent necessary to provide the business service desired by the customer, when required by law, and when protecting human life and body.)
3. When Qing Art receives a complaint or consultation regarding the handling of personal information, we will investigate the facts about the content and respond promptly.
4. In order to properly manage the personal information entrusted to us, Qing Art will take safety measures in terms of technology and organization, and will work to prevent and correct the leakage, loss or damage of personal information.
5. Sei Art will continuously review the personal information protection management system regarding personal information protection and improve its efforts to protect personal information in light of changes in social conditions and the environment.
Wholesale business / partner
Reliable products based on the abundant experience of Qing Art have won the trust and evaluation of many users, and from now on, it will be widely used by many customers such as domestic department stores, wholesalers, specialty stores, etc. I would like to introduce you. Please contact the inquiry form for details such as collection conditions.
Payment method
--Credit card / debit card payment
--PAYPAL payment
--Offline payment
商品代金以外の必要金額
代金引換決済の場合、代金引換手数料がかかります。
代金引換手数料:
1万円未満 330円(税込)
~29,999 440円(税込)
~99,999 660円(税込)
~299,999 1,100円(税込)
返品・不良品について
【返品対象】
「不良品・当社の商品の間違い」の場合
「不良品・当社の商品の間違い」の場合は当社が負担いたします。
配送途中での破損などの事故がございましたら、弊社までご連絡下さい。
送料・手数料ともに弊社負担で早急に新品をご送付いたします。
【返品期間】
ご購入後7日以内にご連絡があった場合に返金可能となります。
【返品方法】
メールにて返品要請してください。早急に対応いたします。